Terms And Conditions

These Terms and Conditions are part of the contract documents for any transaction between RELIABLE HVAC SERVICES LLC, RELIABLE HVAC SERVICES (collectively “Reliable”) and any construction, installation, or service customer (“Customer”) with whom Reliable agrees to perform work. These Terms and Conditions supersede any other contracts or documents and where a conflict exists between these Terms and Conditions and any other contract document, these Terms and Conditions shall govern. A proposal may be withdrawn by Reliable at any time prior to receipt of notice of acceptance by Reliable’s Customer.

Price and Payment

Prices quoted by Reliable are good for 15 days only. Customer agrees to pay all invoices rendered by Reliable for work performed on behalf of Customer. Payment in full is due from Customer upon receipt of the invoice in all cases. Customer agrees to pay interest at a rate of 3% per month for any overdue payment past 30 days and to pay reasonable attorneys’ fees for collection of unpaid balances. Furthermore, failure to pay in full for any work shall allow Reliable to cease work on this or any other work for Customer or Owner and to post notice at all work sites without liability. In the event of non-payment, Reliable may, without prior notice, remove all workmen and stored material from the project site. No credit or offset by customer shall be permitted when service or work is refused for non-payment. All work furnished, lost profit, and costs of handling shall be due immediately upon invoice by Reliable without liability to replace any equipment.

Customer liability

The customer agrees to be liable for all monies due to Reliable and Customer agrees that any affiliate now or hereafter existing shall be liable jointly and severally with Customer for amounts due under this Agreement, including any interest, penalties, or attorneys’ fees assessed for non-payment.

Title to Equipment

Title to all equipment and materials provided by Reliable under these terms shall not pass to Customer until payment in full has been unconditionally paid to and received by Reliable. Reliable shall have a security interest in the equipment, parts, and materials installed for customers until payment in full is received by Reliable and Customer acknowledges this security interest by signing the contract documents. This secured interest shall apply for all purposes, including any bankruptcy or against any person claiming any interest in or to the goods or equipment. In the event of non-payment, Customer also grants Reliable an unhindered right of entry onto the premises at which the work is being performed to remove all materials or supplies placed by Reliable.

Scope, Changes, and Substitutions

Reliable will perform the scope of work spelled out in the proposal and in accordance with these Terms and Conditions or as otherwise agreed in writing for the agreed upon price. Purchaser acknowledges that it has made the choice as to equipment size and specification and that Reliable has followed those specifications. Customer assumes liability for recommendations made by Reliable that are not accepted. If Reliable has made the equipment size and specification determination, then the same is based upon the information provided by Customer to Reliable and is not an independent evaluation. Unless otherwise set forth herein, Reliable reserves the right to make substitutions of equal equipment, supplies, or materials without prior approval of Customer. Any and all changes to the work, set-offs, deductions, or other changes to the work must be agreed to in writing by Reliable to become enforceable. Failure to make full payment for changes in the scope shall be cause for termination by Reliable. Customer agrees to pay Reliable the total cost associated with any extra work outside of what was agreed upon in the contract plus 10% of that extra cost as overhead and profit.

Insurance

Reliable agrees to purchase and maintain general liability insurance to cover all personal injury or damage to tangible property in an amount of not less than $50,000. A certificate of liability insurance can be provided upon request.

Access to the Property

Purchaser grants to Reliable a right of unhindered entry into the property where the work is to be performed to deliver or collect materials, tools, or equipment and/or to perform its work. This right shall not be terminated by a single use, but shall authorize multiple entries as when and where required, with no liability for damage.

Termination

Reliable shall have the right to terminate this Agreement for cause; cause shall include, but not be limited to, non-payment or any other breach of these Terms and Conditions. In the event of termination of the Agreement, Reliable shall be entitled to the value of all services provided or incurred, including but not limited to design, installation, handling charges and administrative and collection costs and expenses. In the event that a breach is due to non-payment by purchaser or other cause not entirely caused by the acts or omissions by Reliable, Reliable shall also be entitled to its lost profit for the project.

Site Conditions

All bids and/or proposals presume the existence of suitable conditions for the placement of all equipment, goods, and work required to be installed by Reliable and the existence of conditions as per plans. It is also presumed that access shall be granted by Customer or property owner in a method suitable to allow unhindered access to the work area for delivery of all materials and work by all persons required to perform the work herein contemplated and to perform such work only on normal business days, during usual business hours, and within the usual scheduling of Reliable. Any variances in the conditions shall require additional payment to be made by the Customer as shall be determined by Reliable based upon the conditions encountered and actual and administrative costs incurred. This includes delays or changes in the scope of work caused by Customer, property owner, or other contractors working on site.

Warranties

ALL IMPLIED WARRANTIES ARE HEREBY DISCLAIMED AND WAIVED BY THE CUSTOMER. All materials, parts, and equipment are only warranted by the manufacturers or suppliers as provided for by manufacturers or suppliers in writing. Reliable warrants the labor performed by Reliable for 90 days or as otherwise indicated in writing. Reliable makes no other warranties, express or implied, and its agents or technicians are not authorized to make any such warranties on behalf of Reliable. No warranty for equipment, materials, or labor, whether written, implied, or otherwise, shall apply until Reliable has been paid in full. All warranty periods begin at the time of substantial completion.

No Consequential Damages or Damages for Delays

In no event shall Reliable be responsible for any damages related to delay, including but not limited to delay due to unavailability of materials or labor or for any circumstances beyond Reliable’s direct control. A work stoppage is outside its control. Similarly, Reliable shall not be liable for any consequential damages or loss suffered by Customer or any other persons as a result of its performance or failure to perform under this Agreement or otherwise.