Privacy Policy
Last updated: October 12, 2026
Reliable HVAC Services LLC ("Reliable HVAC Services," "we," "us") is a heating and cooling company based in Lyman, SC. This policy explains how we collect, use and protect information you give us through reliablehvacsc.com.
Information we collect
When you submit our service request or free estimate form, we collect the information you enter: your name, phone number, email address (optional), address, town and ZIP code, the service you need, and any notes about your heating or cooling system. We also record whether you agreed to receive text messages.
How we use your information
- To respond to your request, schedule service and provide estimates.
- To contact you by phone, email or, if you opted in, text message about your request and appointments.
- To keep records of the work we do for you.
We do not sell or rent your personal information.
Text messaging (SMS)
If you check the text-message consent box on our form, we may send texts about your service request and appointments. Message frequency varies. Msg & data rates may apply. Reply STOP at any time to opt out, or HELP for help. See our Texting Terms.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
Cookies and advertising
Our website uses cookies and Google Ads tracking (Google tag) to understand which ads lead to form submissions and calls. Google may collect information such as your browser type, pages visited and ad clicks under its own privacy policy. You can manage ad personalization at adssettings.google.com or block cookies in your browser settings.
Sharing
We share information only with service providers who help us run our business (such as our scheduling, email, text messaging and website hosting providers), and only as needed to serve you, or when required by law. These providers may not use your information for their own marketing.
Security and retention
We use reasonable safeguards to protect your information and keep it only as long as needed for our business and legal purposes.
Your choices
You can ask us to update or delete your information, or stop contacting you, at any time. To stop texts, reply STOP.
Contact us
Reliable HVAC Services LLC
Lyman, SC 29365
Phone: 864-315-3100
Email: office@reliablehvacsc.com